Knowledgeable

Customers Write (8) Leon- 100% professional and very knowledgeable David W. Malibu, CA I was a high-end custom home builder for 20 + years, including homes on the Beach in Malibu and the hills of West LA. I recently discovered Universal Appliance and Kitchen Center. I visited the store on Ventura Boulevard in Studio City. The salesperson who assisted me was Leon. He was 100% professional, very knowledgeable and placed no pressure to buy. Leon was hands down the best appliance sales professional I have dealt with in my entire career. The shop had a pleasing environment-almost a family feeling even though Universal is a sophisticated chain of appliance and kitchen specialty stores. Additionally, their prices were the best I have found. I am going to replace all the appliances in my kitchen to update and convert to a stainless steel finish and I will definitely purchase everything from Leon at Universal. I recommend Universal without hesitation. Experience the best in selection, service, and satisfaction - not to mention the GREAT PRICES you'll get when you shop at Universal Appliance and Kitchen Center (UAKC). David W. is an experienced appliance buyer, but he'd never come across a sales professional like Leon, or a dealership that can match UAKC for service and price. He's replacing all the appliances in his kitchen, and plans to get everything from Lon at UAKC. Call or visit today, Universal Appliance and Kitchen Center is your headquarters for new appliances and plumbing fixtures. Two locations to

Customers Write (6) Long Trinh tackles tough problems for his customers. Abby W. Los Angeles, CA Go to Universal Appliance and Kitchen Center and see Long Trinh! I had to write about my recent experience with Universal, and in particular with Long Trinh, store manager. I had ordered an AGA range that had gotten very delayed - no fault of Universal's. We had ordered all of our toilets and sinks from them and they had come in promptly. The range got delayed, and I was upset. Long was amazing to work with! His responsiveness and follow-through were totally impressive and very reassuring. He immediately went to work to fix the problem. He contacted the VP of sales for AGA, conveyed my dismay, asked for actual real and accurate delivery times, and then either called or sent me almost daily emails keeping me abreast of where the range was, and when we might have it in hand. He was able to move mountains, and the range actually arrived to us sooner than AGA had said it would, only because Long was on the case. I had to write to highly recommend Universal Appliance and Kitchen Center, and specifically Long Trinh. He was a pleasure to work with, and is incredibly knowledgeable, thorough and competent. I couldn't recommend him or Universal more highly. Experience the best in selection, service, and satisfaction - not to mention the GREAT PRICES you'll get when you shop at Universal Appliance and Kitchen Center (UAKC). Abby W.

Customers Write (3) Christine keeps coming back to UAKC for all her appliance needs. Christine K. Studio City, CA I have been a customer there for many years and have purchased several appliances through store manager Long Trinh and his associates. Recently, we had to buy a refrigerator, to replace one that was losing cooling ability. Over a period of weeks, Mr. Trinh helped determine which refrigerator best fit our needs and was honest and forthright about getting me best value and price. His assistant manager Maida facilitated the transaction and informed me about a manufacturer's rebate program then in effect. On delivery day, Michael & Serg professionally installed the refrigerator, taking care with the unit, floors, and furniture. They also took care in drilling holes for the ice maker water line, removed all packaging and installed shelves, and levelled the unit. They also made sure it was working before leaving.We have bought appliances from several companies over the years, and I can say without hesitation that it is the personal care and relationship we have with Universal Appliance and Kitchen Center, and particularly Long Trinh, that keeps us coming back for appliance needs, including service. Thank you, Universal Appliance and Kitchen Center, and we appreciate you and will refer you to our friends! Experience the best in selection, service, and satisfaction - not to mention the GREAT PRICES you'll get when you shop at Universal Appliance and Kitchen Center (UAKC). Christine K received help from Long Trinh and Maida

Customers Write (2) Molly M. appreciates Chris Costa Molly M. I had the most amazing buying experience ever! Chris Costa was knowledgeable and an all around superb sales person. He informed us on all details, gave great advice, and tried to get us the best price on everything. I would refer ALL friends and family to Universal Appliance and Kitchen Center! My husband and I did a ton of research and hands down best prices and best experience ever.* Experience the best in selection, service, and satisfaction - not to mention the GREAT PRICES you'll get when you shop at Universal Appliance and Kitchen Center (UAKC). Molly worked with Chris Costa and descrbes him as an "all around superb sales person." Now she's ready to refer ALL her friends and family to UAKC. Call or visit today, Universal Appliance and Kitchen Center is your Southern California headquarters for new appliances and plumbing fixtures. Two locations to serve you - Calabasas and Studio City: Universal Appliance and Kitchen Center facebook twitter *Highlighting added